Tim Conard - President/CEO
Tim Conard, owner and President of TS Conard, Inc. Technology Solutions, didn’t know that he was a “poor kid” until he went to kindergarten, where he realized not everyone had patches on their clothes like he did. Where the other kids used old cigar boxes to store their crayons and scissors, Conard needed the teacher to provide him with a white paper sack. A few times per year, the bottom of that sack would break open and dump all his crayons onto the floor. The other kids relished the opportunity to laugh at him, and in his heart, Conard yearned for a way to overcome the “poor kid” reputation and to earn the respect of his classmates.
That same year, Tim found an answer to his yearning when he saw, in Dress Blue uniform, his first United States Marine. He understood, even then, that the Marines were elite warriors well-deserving of respect and he decided then and there that he would become one. 11 years later, Conard entered the United States Marine Corps recruiting office and enlisted.
Conard served for four years in total. In those four years, he gained the confidence he needed to overcome his personal obstacles and pursue a hidden passion for IT. He had enjoyed problem solving since throwing eggs off the roof of his school in grade school and trying to uncover how to build something that wouldn’t break. Furthermore, his experience with poverty had drawn him to the industry because he knew he could earn a respectable living and he wouldn’t have to go back to feeling inferior to others. Not to mention, he had always had a knack for it.
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The Midland Empire Small Business Owner’s Guide To I.T. Support And Services
Overcome, Adapt, and Improvise
In August 2003, TS Conard began as a one man show and Conard quickly learned that starting an IT business was no easy task. Conard worked 95 to 105 hours per week for the entire first year. Although it was excruciating at times, Conard abided by his Marine mentality to overcome, adapt and improvise. Failure was not an option.
One great challenge emerged when Conard outgrew his one-man operation and began to hire employees. Although his Marine mentality had helped him persevere in business, Conard's Marine Corps leadership style often had employees in tears, which caused most of them to quit after a short time. That plagued his business until he read Dave Ramsey’s Entreleadership.
Upon reading Ramsey’s book, Conard shed some of his Marine mentality and drastically modified his leadership style. He adopted the core values of leading with a servant’s heart; encouraging a culture of teamwork, trust, integrity, and continuous improvement; and family orientation. The company then grew into a trusted, multi-million dollar MSP with over a dozen best-in-class employees.
Staying the Course
Today, TS Conard’s mission is to understand small business challenges and to leverage the right technology that is efficient, effective and economical to help them. When it comes to the small business clients he and his team serve, Conard says “We most appreciate their trust and that they know we are always working to do what is right for them. I love to hear clients say, ‘IT used to be the main thing that held us down and now it’s the one thing we don’t have to worry about anymore.’”
The long-term vision for TS Conard is to help strengthen the community by becoming the premier provider of technology solutions that empower their partners’ success and IT services that help companies become more profitable and thereby able to hire more people.
At TS Conard, Inc. Technology Solutions, we are not just an I.T. Help Desk; we are a tight-knit team of diverse and passionate individuals who share a common goal: to empower businesses and individuals with cutting-edge technology and unparalleled support. Our journey began with a vision to bridge the gap between technology and business, and today, we stand proud as a trailblazer in the industry.
Our skilled and empathetic team members swiftly address the client’s technical issues with a human touch. Whether it's troubleshooting software glitches, network connectivity problems, or hardware malfunctions, our team is always ready to provide quick and effective solutions.
Our account management team works closely with clients to build lasting relationships and ensure their needs are understood and met. They serve as the bridge between clients and the technical teams, making sure that every project aligns with the client's goals and objectives.
Moreover, our project management team plays a pivotal role in orchestrating seamless execution. With an agile approach, they guide projects from conception to completion, ensuring deadlines are met, and deliverables surpass expectations. They are skilled in managing resources, mitigating risks, and promoting open communication among team members.
What sets us apart is not just our individual expertise, but the synergy we create as a diverse team. Our inclusive culture fosters creativity, collaboration, and respect, empowering each team member to shine and contribute their unique strengths to the collective success of our projects.
Our commitment to diversity extends beyond our internal team, as we strive to create inclusive solutions for businesses of all sizes and industries. We recognize that the world is constantly evolving, and we adapt our services to cater to the ever-changing technological landscape.
At TS Conard, Inc. Technology Solutions we firmly believe that diversity fuels innovation. It is the driving force behind our ability to think outside the box, anticipate future challenges, and adapt swiftly to new opportunities. Together, we embark on a journey to shape the future of technology and redefine the boundaries of what's possible.
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The Midland Empire Small Business Owner’s Guide To I.T. Support And Services
